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Stafford County leaders are tired of hearing complaints from residents who say they're not being served by private trash haulter GFL.

The Canadian firm recently purchased multiple trash-hauling companies in the Fredericksburg region. Last year, after it purchased Spotsylvania-based County Waste, Stafford leaders were inundated with complaint phone calls and emails. Many residents said they could not reach the company to have questions answered or complain.

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GFL Environmental General Manager Danny Shifflett spoke at a meeting of the Embrey Mill Homeowners Association to update the assembled residents on the situation that has left some Stafford County residents without trash pick-up.

According to Shifflett, who served as a go-between for Stafford County officials and GFL, at least 300 residents in the county have had issues with trash collection. These problems stemmed from the buying out of County Waste by GFL back in December 2021. Shifflett owned and operated County Waste for its five-year lifespan before being selling it to GFL.

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In an unprecedented move, Stafford County opened its landfill to residents who still have not received regular home trash pickup services.

Many residents in Stafford County who pay GFL Environmental to pick up and haul away trash and recyclables have been left out in the cold for more than a month. Trucks haven't shown up, and garbage is piling up.

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