On July 1, 2024, the Prince William County Service Authority will rebrand as Prince William Water to reflect its mission better and enhance its environmental messaging.
Following the name change, customers can expect several updates, including a new website at princewilliamwater.org, offering improved navigation, better accessibility, and new features.
A mobile application for account management, payments, and reporting issues will also be available in the Apple App and Google Play stores. The existing customer engagement portal will continue to provide services such as viewing water and sewer usage, setting up recurring or scheduled payments, and managing accounts.
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