Prince William County Department of Development Services announced a series of enhancements to ePortal, a system business owners use to obtain permits. The changes will begin Monday, April 26.
Over the last six months, Building Development Division staff have dedicated time and resources to develop new digital assets and online services for customers, delivering on the Power of ePortal, which improves communications across organizational boundaries, reduces administrative burdens, leading to quicker decision-making and increased productivity, according to a press release.
“Delivering on the highest quality customer safety and services is our business. Today, customers have come to rely on the trusted service of the Prince William County ePortal, and we are pleased by the industry support of the Power of ePortal program, which sees it as an economic value proposition,” said Wade A. Hugh, director, Department of Development Services. “This will ensure that the most accurate information is received, and staff provides the best customer service possible, using a partnership approach.”
The following are the ePortal and eReview enhancements that will go live on Monday, April 26, 2021:
- Stand-alone Permit and Plan Submissions
- Stand-alone Commercial Trade Permits
- Code Modification Request Forms
- Document Viewing
Customers will now be able to download approved plans and documents from cases.
- Fire Sprinkler and Fire Alarm Plan Submissions
- Customers will have the capability to upload plans and permits.
Special Inspection Submissions:
Customers will now have the capability to upload Special Inspection Shop Drawings, Inspection Reports, and Certification
The county produced a video to show the coming changes on April 26. Training for industry members will be provided during the weeks of April 12 through April 23.
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