Beginning July 1, 2020, the Prince William County Service Authority’s Customer Service and Utility Permit counters in the Raymond Spittle Building will be open for in-person transactions Monday through Friday from 10 a.m. to 3 p.m. The Spittle Building is located at 4 County Complex Court in Woodbridge.
All visitors to the Spittle Building are required to wear face coverings, and there is signage in English and Spanish posted in the customer lobby to indicate required social distancing measures.
Vendors who work with the Service Authority must call or email their regular Service Authority point of contact to arrange remote or in-person meetings or work.
Customers who prefer to speak with an agent by phone about their account rather than visiting the Spittle Building can call the Customer Service Department between 8 a.m. and 5 p.m. at (703) 335-7950.
Customers may contact the Utility Services Department regarding permits by calling (703) 335-7930 or (703) 335-8936 between 8:30 a.m. and 4 p.m. or by emailing [email protected].
Status of Other Service Authority Facilities & Services
Changes to the operating status or hours of Service Authority facilities will have no impact on customers’ water services, which will continue uninterrupted.
- Though the Customer Service and Utility Permit counters at the Spittle Building will be open with limited hours, all other Service Authority facilities will remain closed to the public in response to COVID-19.
- Self-guided tours of the Educational Exhibit at the Grubbs Environmental Center and guided tours at the H.L. Mooney Advanced Water Reclamation Facility in Woodbridge will be unavailable through September 1, 2020, at the minimum.
- Service Authority customers can continue to make payments 24 hours a day through our online customer self-service portal, automated phone system, by mail or at three drop box locations.
Additional information about the Service Authority’s operating status and response to COVID-19 is available online at www.pwcsa.org.
Recent Stories
Inspired by the devastating wildfires in California that have affected over 38,600 acres and led to evacuation orders for 88,000 residents as of Jan. 15, we reached out to Stafford County’s Fire and Rescue team to explore how they get ready for wildfires in this area.
A wildfire outbreak began in California on January 7, 2025 and continues as of Jan., 23. Over 47,000 acres have burned, with a new fire starting yesterday in Hughes County. Over 16,000 structures have burned due to wildfires in 2025.
Katie Brady, county fire department spokeswoman and Fire Life Safety Manager, clarified that “wildfire” is a broad blanket term. Stafford is likelier to experience “brush fires” than quick-moving wildfires that cause widespread destruction like California’s. Brushfires can range in size from a few feet to several acres and can be precursors to a larger wildfire capable of causing significant damage. Brushfires are more common when the area experiences drought conditions, like in 2024.
The disciplinary action taken against Patriot High School Principal Michael Bishop earlier this month is the latest chapter in a turbulent tenure at the school, Insidenova.com reports.
Bishop was placed on involuntary leave, the school announced Jan. 9.
The school division did not provide further details upon request from InsideNoVa because it is a “personnel matter,” said Diana Gulotta, the school system’s director of communications.
Fredericksburg police arrested Daquan Warren, 24, for a December 2024 shooting and investigated a January 20 shots fired and burglary incident on Townsend Boulevard. Stafford County saw assaults at Chatham Heights Road and North Stafford High School, a break-in on Ripley Road, and larcenies at Walmart, Buffalo Wild Wings, and an ABC store. In Prince William County, a strong-arm robbery on Balls Ford Road resulted in the arrest of Jose Fernando Martinez-Gonzalez. Authorities urge public assistance with investigations and provide tips hotlines for each jurisdiction.
Looking for a furry companion to brighten your days? Meet Harley, a 6 ½-year-old neutered male Domestic with short hair and a loving personality. Harley is ready to find his forever home and is available for adoption now.
Harley is waiting for you at the Spotsylvania County Animal Shelter. This local shelter is dedicated to finding loving homes for animals in need.
Travel to French soil and join us for a night filled with two of the most beloved French traditions—no plane ticket required! ?
On January 25th, we invite you to experience the magic of Galette des Rois, a 700-year-old tradition celebrated across France throughout the entire month of January (and even beyond!). This sweet, almond-filled puff pastry topped with a golden crown isn’t just a treat—it’s a celebration! The lucky person who finds the fève (a porcelain charm hidden in one of the slices) becomes the King or Queen for the Day, and don’t worry—there will be plenty of royalty to go around! ??
But that’s not all! In France, Les Voeux (New Year’s wishes) continue throughout January, often accompanied by Champagne and good cheer. We’re bringing that festive spirit to you, with a lively evening packed with French food, wine, and music.
What’s in store:
Experience the passion and drama of Puccini’s “The Girl from the Golden West”.
Featuring special guest musicians from The Chesapeake Youth Orchestra,
this performance brings Puccini’s masterpiece to life with an extraordinary cast.
