Rich Dalton rode a Manassas line train to work today, and it sparked an email to fellow riders telling them that he was in the front of the train and willing to talk.
- "Rich Dalton will be available to answer service questions and listen to feedback during his commute. Look for him in the northernmost car or ask a conductor to point him out," the email stated.
- Dalton lives in Fredericksburg, I'm told, but decided to take a Manassas line train to VRE's headquarters in Alexandria.
- Dalton was named interim CEO last week after the abrupt resignation of Doug Allen, who led the state's only commuter railroad since 2012.
While railroad's Operations Board searches for a permanent replacement for Allen, Dalton has encouraged other members of VRE's executive staff to ride rains on both of the system's lines -- Fredericksburg and Manassas -- and to engage with customers.
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