DUMFRIES — Need to pay your town taxes? What about getting a new license plate for your car?
You can do that now a new Dumfries DMV Select customer service center that opened on Monday, August 19 in Dumfries. The center is located on the first floor of the town hall building, at 17739 Main Street. It’s a one-stop-shop for all things customer service, said Town Manager Keith Rogers.
In addition to paying their taxes, town residents can also pay parking tickets, apply for permits, and get their business licenses. And, because of a partnership with the state government, the residents can process nearly every DMV transaction (except for getting your driver’s license) inside the new center, including purchasing an E-ZPass to use on the Interstate 95 toll lanes.
“The number one goal here is to improve customer service,” Rogers told Potomac Local.
With Real Estate tax collection already at a high of 97%, Rogers said he hopes the new center will make it easier for residents to come to pay their taxes, which would improve the overall tax collection rate.
On the DMV side of the center, Dumfries will make a small percentage, paid by the state, on every DMV transaction processed at the center. Rogers estimates the town could put up to $100,000 more a year in the town coffers. He hopes to have a better idea of how much cash the center will generate for the town and what it could be spent on in January, the middle fiscal year.
Town employees staff the new center. A new customer service center manager and a new customer service representative were the two new town employees hired to help staff the center.
Much like a DMV, customers can come to the Dumfries center, take a number, and sit and wait to be called to be served.
“The old way, you came in and spoke to the person sitting at the front desk and then they had to search for the right person at the town hall that could help you,” said Rogers.
Stafford County also operates a DMV select inside of its county government center on Courthouse Road.
Recent Stories
Rappahannock Education Farm (REF) Manager Rich Larochelle said he and a squad of volunteers prepped a 360-square-foot plot of Fredericksburg farmland to plant hundreds of seeds of produce last week.
Stafford County Sheriff is asking for public assistance in investigating an April 12 shooting.
On April 13 at 8:12 p.m., officers responded to the Walmart located at 14000 Worth Avenue in Woodbridge to investigate an unattended child.
The Stafford County Sheriff’s Office needs your help identifying this individual involved in a recent larceny in Stafford Market Place.
Are you feeling overwhelmed by life’s challenges? Do stress and anxiety seem to dominate your thoughts? At Peaceful Mind Solutions, we understand that navigating mental health can be daunting, but you don’t have to do it alone.
Our team of compassionate therapists is here to guide you on your journey toward inner peace and emotional well-being. With a client-centered approach, we tailor our therapy sessions to meet your unique needs and goals. Whether you’re struggling with depression, coping with trauma, or simply seeking personal growth, we provide a safe and supportive space for healing and growth.
Embark on a path of self-discovery with our comprehensive range of therapy services, including cognitive-behavioral therapy, mindfulness practices, and holistic approaches. Our experienced therapists are dedicated to helping you cultivate resilience, develop coping skills, and foster a greater sense of self-awareness.
Are you facing life’s challenges, feeling overwhelmed, or seeking personal growth? Embrace the path to emotional well-being with our expert psychotherapy services!
Why Choose Us?
Our team of compassionate and experienced psychotherapists is here to guide you on your journey to inner peace, self-discovery, and positive change. We provide a safe and supportive environment where you can explore your thoughts and feelings without judgment.
Free Irish Music Concert
Welcoming Spring with music from the Emerald Isle, the New Dominion Choraliers offer a FREE concert on Saturday, April 27 at 7:30 p.m. at the First United Presbyterian Church of Dale City.
Joined by Legacy Brass and members of Old
Spring Ceili: An Irish Music Festival
The New Dominion Choraliers of Prince William County and McGrath Morgan Academy of Irish Dance invite you to join them at our Ceili, a grand celebration of Irish music and dance.
A gathering of performance groups throughout Prince William County
