DUMFRIES — Need to pay your town taxes? What about getting a new license plate for your car?
You can do that now a new Dumfries DMV Select customer service center that opened on Monday, August 19 in Dumfries. The center is located on the first floor of the town hall building, at 17739 Main Street. It’s a one-stop-shop for all things customer service, said Town Manager Keith Rogers.
In addition to paying their taxes, town residents can also pay parking tickets, apply for permits, and get their business licenses. And, because of a partnership with the state government, the residents can process nearly every DMV transaction (except for getting your driver’s license) inside the new center, including purchasing an E-ZPass to use on the Interstate 95 toll lanes.
“The number one goal here is to improve customer service,” Rogers told Potomac Local.
With Real Estate tax collection already at a high of 97%, Rogers said he hopes the new center will make it easier for residents to come to pay their taxes, which would improve the overall tax collection rate.
On the DMV side of the center, Dumfries will make a small percentage, paid by the state, on every DMV transaction processed at the center. Rogers estimates the town could put up to $100,000 more a year in the town coffers. He hopes to have a better idea of how much cash the center will generate for the town and what it could be spent on in January, the middle fiscal year.
Town employees staff the new center. A new customer service center manager and a new customer service representative were the two new town employees hired to help staff the center.
Much like a DMV, customers can come to the Dumfries center, take a number, and sit and wait to be called to be served.
“The old way, you came in and spoke to the person sitting at the front desk and then they had to search for the right person at the town hall that could help you,” said Rogers.
Stafford County also operates a DMV select inside of its county government center on Courthouse Road.
Recent Stories
The cost of Stafford County’s long-planned courthouse replacement project has increased significantly, with county officials acknowledging major changes in scope. During the March 11, 2025, Board of Supervisors meeting, staff presented the latest budget updates, revealing the financial impact of the courthouse expansion.
Prince William County Public Schools Superintendent LaTanya McDade, Ed.D. [Alan Gloss]On Wednesday, the Prince William County Schools (PWCS) Board unanimously approved the $2.4 billion fiscal year 2026 budget for the…
More than a year after the city demolished the Olde Towne Inn, efforts are underway to improve the now vacant lot in the heart of downtown Manassas. The city recently announced a $160,000 project to convert the space into a temporary parking lot, a move that comes as plans for a new hotel on the site have stalled.
The Dumfries Town Council has voted to approve a significant salary increase for its elected officials, citing the town’s growth, increased responsibilities, and alignment with updated Virginia state law.
Properly using a car seat can reduce the risk of injury or death in a car crash by a significant amount, with studies showing reductions of 71% for infants and 54% for toddlers.
Check your child safety seat with the Montgomery County Safe Kids Coalition on Thursday March 20, 2025 from 10am-12:30pm. No appointment necessary.
Fitzgerald GMC Rockville
McClung-Logan Equipment Company is hosting its 40th Annual Oyster Roast, a signature customer appreciation event celebrating tradition, community, and generosity.
This year’s milestone celebration will take place on Thursday, March 6th, from 4:00 PM to 7:00 PM at the Fredericksburg Agricultural Fairgrounds.
The first Oyster Roast began as a fundraiser in 1985, led by White Oak Equipment founder Frank McCarty, to raise donations for an employee battling cancer. This turned into a time-honored tradition for individuals facing hardship.
Your Weight Matters National Convention
Hosted by the Obesity Action Coalition (OAC) since 2012, this highly-anticipated gathering is the nation’s leading gathering focused on empowering individuals with science-based education, support and practical tools for managing weight and improving health.
This unique Convention truly has something
Cascade Landing Community Grand Opening
You’re invited to celebrate the Official Grand Opening of our newest community Cascade Landing in Dumfries, VA. Join us April 12th from 11 AM – 6 PM and fall for your new townhome!
Enjoy our grand opening celebration, complete with
