DUMFRIES — Need to pay your town taxes? What about getting a new license plate for your car?
You can do that now a new Dumfries DMV Select customer service center that opened on Monday, August 19 in Dumfries. The center is located on the first floor of the town hall building, at 17739 Main Street. It’s a one-stop-shop for all things customer service, said Town Manager Keith Rogers.
In addition to paying their taxes, town residents can also pay parking tickets, apply for permits, and get their business licenses. And, because of a partnership with the state government, the residents can process nearly every DMV transaction (except for getting your driver’s license) inside the new center, including purchasing an E-ZPass to use on the Interstate 95 toll lanes.
“The number one goal here is to improve customer service,” Rogers told Potomac Local.
With Real Estate tax collection already at a high of 97%, Rogers said he hopes the new center will make it easier for residents to come to pay their taxes, which would improve the overall tax collection rate.
On the DMV side of the center, Dumfries will make a small percentage, paid by the state, on every DMV transaction processed at the center. Rogers estimates the town could put up to $100,000 more a year in the town coffers. He hopes to have a better idea of how much cash the center will generate for the town and what it could be spent on in January, the middle fiscal year.
Town employees staff the new center. A new customer service center manager and a new customer service representative were the two new town employees hired to help staff the center.
Much like a DMV, customers can come to the Dumfries center, take a number, and sit and wait to be called to be served.
“The old way, you came in and spoke to the person sitting at the front desk and then they had to search for the right person at the town hall that could help you,” said Rogers.
Stafford County also operates a DMV select inside of its county government center on Courthouse Road.
Recent Stories
The City of Fredericksburg and Stafford County have both announced water main breaks on Saturday, January 11, 2025.
Patriot High School Principal Michael Bishop is currently on leave, the school announced Thursday in a message to families.
Prince William County Public Schools did not provide further details upon  InsideNoVa’s request as it is a “personnel matter,” said Director of Communications Diana Gulotta.
Empower yourself and take the first step towards self-care and growth at the Commitment to Self: “I Do!” Women’s Empowerment Conference!
Topics include:
– Navigating power structures
– Women’s health issues
– Learning to A-D-A-P-T and tap into your power
– Discovering your best self today
Fredericksburg celebrated the grand opening of its new Visitor Center on January 10, 2025, with an open-house event that drew hundreds today at the newly renamed City Center government building, formerly known as the Executive Plaza. Community members gathered at 601 Caroline Street to explore the revamped space, enjoy light refreshments, and learn about the Visitor Center’s offerings.
The new facility, described as brighter and more accessible, provides an inviting hub for showcasing Fredericksburg’s artists and businesses. “The center is fabulous,” said Mayor Kerry Devine. “It has space for showcasing our artists and businesses, and we’re just so excited to welcome people to this new center.”
Rita McClenney, President and CEO of the Virginia Tourism Corporation, emphasized the importance of the Visitor Center as a resource for wayfinding and discovering unique experiences in Fredericksburg. “A lot of people research before they travel, but there’s nothing like being on the ground and finding out about a place through the people who know it best,” said McClenney.
Start 2024 on the right foot by prioritizing your mental health and well-being. At Peaceful Mind Solutions, we understand how challenging life can be—whether it’s managing stress from work, family dynamics, or navigating the complexities of the world around us. Our team is here to help you create balance and find the peace you deserve.
We’re offering a free 15-minute consultation to help you explore how therapy can work for you. Whether you’re feeling overwhelmed, looking for support, or just want to talk things through, this is the perfect opportunity to take that first step toward a healthier, happier you.
Scheduling is simple and convenient. Choose the option that works best for you:
Experience the passion and drama of Puccini’s “The Girl from the Golden West”.
Featuring special guest musicians from The Chesapeake Youth Orchestra, this performance brings Puccini’s masterpiece to life with an extraordinary cast.
Featuring:
