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JTC Inc. Restores Important Data on Crashed Hard Drive

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Editor’s Note: “Making Tech Work for You” is a promoted post that is sponsored by JTC Inc. and written in partnership with Potomac Local.

At HiTech Title Solutions, Jewell Technical Consulting, Inc. recently assisted with a data recovery project.Whem

HiTech is a small company and works with land records, real estate titles, and more to help serve the needs of residential and commercial real estate. Since 2007, JTC has been assisting HiTech with both server and computer maintenance, as well as plenty of other routine duties.

With the data recovery project, Megan LaRoche at HiTech, explained that her husband initially had an external drive, which had been used for his business, RSL, Inc., that had suddenly crashed.

LaRoche and her husband both work in the same industry. When her husband decided to go paperless to better meet his business needs, all critical information over more than ten years was stored, and then she was unable to retrieve the data on that drive. LaRoche explained that she had spent roughly ten hours trying to retrieve the lost information but to no avail.

The decision to bring the drive into the capable hands of JTC, Inc. was influenced by HiTech’s previous good experiences with the company. When JTC, Inc. received the drive, it was apparent that it had been “wiped” and corrupted and seemingly beyond repair. JTC, Inc. collaborated with another company to save LaRoche’s husband’s business because the files stored on that drive included vital title reports and other related work that was crucially important.

Beside the implications of LaRoche’s husband losing large amounts of information and data, it would have undermined “the elemental liability” of his business, she said

If the specific report cannot be located, it would have been a “huge problem for him [Megan’s husband] and his business.” LaRoche said that it was about a month-long but easy process for her and her husband but going to JTC, Inc. was the “natural choice” for her, her husband, and his business, RSL, Inc., she said.

JTC is always open to talk to you about your IT questions. Why not start now and post your question below for our resident expert JTC’s Mike Walker to review.

You can also email them. Mike will take your questions and provide answers each week.

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