Stafford, Virginia, January 31, 2012 – Express Employment Professionals announced that it has been named to Inavero’s 2011 Best of Staffing™ Client list. Best of Staffing, presented in partnership with CareerBuilder, is the nation’s only satisfaction award that recognizes exceptional client service within the staffing industry.
“Less than one percent of staffing firms in the U.S. and Canada have been named to the Best of Staffing List for Client Satisfaction,” said James Matthews, franchise owner of the Express Stafford office. “We are proud and honored to be recognized for our efforts in this way.”
Staffing firms competing to make the Best of Staffing list underwent a rigorous client survey process followed by careful analysis of responses to determine satisfaction levels. Express received satisfaction ratings of 9 or 10 out of 10 from 74 percent of their clients, significantly higher than the industry’s average of 47 percent. Best of Staffing participants secured a place on the list by earning an average Net Promoter Score? that was more than double the national staffing industry benchmark for client satisfaction.
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