An architectural firm relies on graphics. When they can’t access them, that can be a problem.
Alexis Peck is the Vice President of Design at Peck Peck & Associates, an architectural firm located in Woodbridge, Virginia that has been in business for 42 years.
Peck also heads the marketing and IT department and is a member of the American Institute of Architects (AIA). Peck Peck and Associates needed Jewell Technical Consulting, Inc. (JTC, Inc.) to assist them with the recovery of data, lost from corrupted hard drives.
Peck explained in detail the entire process.
“We had a couple of backup hard drives for some graphics of ours from archive projects and one day when we tried to access the backups, all of the actual hard drives had been corrupted,” said Alexis Peck. “I’ll note that it was not equipment that we bought through JTC, it was something we bought years and years before they came on board and so we contacted them to see if they could help us recover the data….”
JTC, Inc. was unable to solve the problem in-house and reached out to another company for extra assistance.
“…Through JTC we worked with another company and sent the hard drive out and they were able to recover some of it (not all)…” said Peck. “It wasn’t any client information or anything like that, it wasn’t anything critical to our operations, it was just something we wanted to keep for nostalgic reasons.”
Though the other company was located out of state, Peck said overall experience was very easy.
“We did everything through JTC so they came, picked up the hard drives from us. We paid everything through them, they took care of everything.”
Peck also noted that without JTC, Inc.’s network, they would not have known what company to contact.
Peck Peck and Associates have worked with JTC, Inc. for over four years and originally chose JTC, Inc. for two reasons:
1. JTC, Inc. had been recommended by the previous company Peck Peck and Associates employed for their IT services
2. JTC, Inc. offered the best agreement to their firm.
JTC is a Microsoft Certified Partner and a Dell Authorized Partner and utilizes Microsoft and Dell technology.
The preceding post was written by Potomac Local under an agreement with Jewell Technical Consulting.
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