Update
Comcast has put the blame for yesterday’s service outage on a work crew who was installing guard rails along an area road. That crew, apparently, cut a fiber line while they were working which lead to a wide service outage for Comcast customers in Woodbridge.
Service was restored overnight.
“Comcast technicians were immediately alerted to the issue through our internal monitoring systems and were promptly on scene to begin assessing the situation and repairing the damage to the fiber line. As you noted, all services were restored late last night. We apologize for the inconvenience this may have caused our customers,” stated Comcast spokeswoman Aimee Metrick in an email.
The outage affected both cable TV and internet customers.
Updated 6:10 a.m. Wednesday
The Comcast outage that affected multiple Woodbridge residents Tuesday night has been fixed, apparently.
Still no word from a Comcast spokeswoman on what exactly caused the outage, or when it was repaired.
When we called a customer service call center last night, we learned one of the fiber lines had been cut, prompting the outage.
Woodbridge, Va. –– Some cable customers in Woodbridge are reporting troubles with their Comcast service.
Customers in the Dale City area, especially off Spriggs Road and those who live off of U.S. in Woodbridge are without service at this hour.
A call to the Comcast customer service centers told us that a “fiber cut” is to blame for the service outage in the area.
A company spokeswoman has not immediately returned our request for comment.
The outage comes at Woodbridge District Supervisor Frank J. Principi is set to hold his first Tele Town Hall meeting. During the meeting, residents will be called and asked if they would like to speak with the supervisor and ask questions of him.
A representative from Principi’s office said the outage could potentially affect the Tele Town Hall event.
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Prince William County’s Board of Supervisors easily approved the fiscal year 2025 budget with a few changes on Tuesday, April 23, 2024, to take effect on July 1.
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To celebrate Air Quality Awareness Week (May 6-10, 2024), Clean Air Partners is working with A Few Cool Hardware Stores to exchange DC, Maryland and Virginia residents’ gas-powered lawnmowers, trimmers, and leaf blowers at select Ace Hardware locations in the region. DMV residents who turn in their gas-powered lawn tools will receive a FREE Ego Power+ replacement including batteries and chargers, while supplies last.
Compared to gas, electric lawn equipment can reduce emissions, noise pollution, health risks and maintenance costs and time. The program aims to remove about a hundred gas-powered polluting tools from yards in the greater Baltimore-Washington region.
The exchanges will take place the weekends of May 17-19, 2024, and May 31-June 2, 2024, at A Few Cool Hardware Stores network of employee-owned Ace Hardware stores in the DC and Baltimore metro areas. To participate and get your free Ego Power+ lawn tool, sign up at https://qrco.de/CAPExchange to reserve your tool and select your trade-in date and location.
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Free Irish Music Concert
Welcoming Spring with music from the Emerald Isle, the New Dominion Choraliers offer a FREE concert on Saturday, April 27 at 7:30 p.m. at the First United Presbyterian Church of Dale City.
Joined by Legacy Brass and members of Old
Spring Ceili: An Irish Music Festival
The New Dominion Choraliers of Prince William County and McGrath Morgan Academy of Irish Dance invite you to join them at our Ceili, a grand celebration of Irish music and dance.
A gathering of performance groups throughout Prince William County
