Sponsored Post Manassas in-home care firm awarded Franchisee of the Year
- Home Instead Senior Care
- Address: 9817 Godwin Dr Suite 202 Manassas VA 20110
- Phone: (703) 596-1217
- Website: www.homeinstead.com/manassas-va
Jack and Jacqueline St. Clair have much to celebrate this year. On October 27, the St. Clairs celebrated owning Home Instead Senior Care for a decade. They also celebrated winning Homecare Franchisee of the Year by the International Franchise Association.
The St. Clairs began their franchise when Jacqueline’s grandmother needed care.
“We know what it’s like to need good care and what a difference it makes to the client and family. Service, quality of care, education of caregivers and quality control all are really important to us.”
In the past 10 years, the St. Clairs franchise of Home Instead Senior Care and their 200 caregivers have provided Prince William and Fauquier counties over 1 million hours of quality care to over 5,000 seniors, the disabled and Veterans in their homes, close to friends and family. With purchasing a Home Instead Senior Care office in Herndon in April of 2014, they are looking forward to serving even more.
The services Home Instead Senior Care offers can include companionship, meal preparation, respite for family caregivers and Alzheimer’s care. Jaqueline noted how essential memory care is and how important it is for those memory care clients that want to stay in their own home.
“We’ve always been ambassadors for the Alzheimer’s Association. So many of our clients have Alzheimer’s.”
The St. Clairs are proud of the accomplishments their franchise has achieved. Looked to as one of the top in revenue, Jack is most proud of their franchise also being looked to as an information resource for caregivers.
“We take great pride that we’re a company that cares for the clients we serve and the people who are the caregivers.”
Honorees of the International Franchise Association’s (IFA) Awards are chosen from among franchisees who have demonstrated excellence within the franchising community. In the St. Claire’s case, the corporate management of Home Instead Senior Care recognized the dedication they show for both their franchises of Home Instead, as well as their community. They were nominated over 700 other Home Instead Senior Care offices.
Home Instead, Inc. was founded in 1994 in Omaha, Nebraska. They provide in-home caregiving and support to help seniors “age in place.”
The International Franchise Association is the oldest organization and represents franchising worldwide. IFA membership includes franchise companies from over 300 different business categories. IFA announced they would be presenting Jack and Jacqueline St. Clair with their award at the Franchise Action Network Annual Meeting in Washington, D.C. This meeting brings together franchise business leaders, policy makers, and other D.C. dignitaries to discuss the economic and community contributions of the franchise sector.
With this award and the quality care they bring to their clients, the St. Clairs do have a lot to celebrate. But Jaqueline said they are celebrating the future as well: “We want to continue,” she said. “We’re looking forward to celebrating 20 years.”
For more information on Home Instead Senior Care in Manassas, visit www.homeinstead.com/manassas-va.
Here are photos of Team Home Instead Senior Care of Manassas that participated in the Walk to End Alzheimer’s in Manassas.
The walk was held on Saturday, October 15. It was a chance for Home Instead Senior Care of Manassas to raise money and awareness for Alzheimer’s research.
Sponsored Post How the right in-home care reduces hospital readmissions
Mrs. Dorothy Bologna was born in Manhattan in 1929, in a strong community where she says everybody helped everybody.
But by the time she needed help, she says, “There was nobody left.” Her family had all died or gone to college and moved to areas where they studied. So she moved to the Gainesville area eight years ago to be near her daughter.
All seemed to be going well until Bologna had a fall and ended up in the hospital. Her hospital stay was followed by a stay in Gainesville Rehab for several weeks.
She says they worked on her leg strength. “I wasn’t using them,” Bologna said. “They felt like jelly.”
Discharge orders and readmission
For many patients, the trip home from the hospital does not last long. According to the Federal Agency for Healthcare Research and Quality, for some common conditions treated in hospitals, as many as one in patients is readmitted within 30 days of discharge. And according to the New England Journal of Medicine, as many as one in seven patients undergoing major surgeries are readmitted within 30 days. Roughly 80% of hospital readmissions are for patients 65 years of age and older.
Readmission takes a toll on patients, their families and hospitals. Readmission means that patients are sicker. Readmissions cost Medicare alone an estimated $17.5 billion a year. And with the Affordable Care Act, hospitals receive reduced federal funding based on readmission rates.
Dr. J. Douglas Wall, Vice President of Medical Affairs for Novant Health UVA Health System says, “While we don’t have specific statistics on how many people have to return to the hospital because they don’t/can’t follow the discharge orders, it is one of the most common reasons why patients are readmitted to the hospital. Patients sometimes do not understand the orders or don’t fully follow the instructions. They may be unable to carry out all elements of what their discharge follow-up needs to be, whether those are follow-up appointments, instructions, diet modifications, etc.”
Novant Health UVA Health Systems strives to reduce the amount of people who are readmitted to the hospital. That’s why they have been taking the simple but effective step of calling patients post-discharge to check on them. They ensure patients have made their follow-up appointments, see if they have taken their medications and if not, find out what is preventing them from doing so. They ask if there are barriers to obtaining the right medications, either physical or financial, and screen for those prior to patients leaving the hospital.
Wall says asking questions and getting patients to explain their own discharge orders prior to discharge is a “way of helping the patients to drive home with more than a piece of paper.” They aim to solicit their understanding of healthcare and staying well.
Wall says if a patient needs financial help, case managers can determine what type of assistance is available. In some cases, they recommend home health care.
When more is needed
Providers of home care, Home Instead Senior Care® in Manassas says about one out of every five seniors is readmitted to the hospital within 30 days of initially being discharged. A home care provider often can give the kind of assistance needed to ensure patients are following discharge orders by ensuring patients are taking their medications correctly, accompanying them to medical appointments, cooking them healthy meals and more. The results? Not only are patients healthier, they are less likely to be readmitted for the same reason.
Caregivers at Home Instead Senior Care® are not medical providers, but they are fully trained, bonded and insured. Through the practical care they offer, more seniors live at home instead of in nursing facilities and do not face hospital readmission.
In a study of seniors with congestive heart failure (CHF), a common diagnosis resulting in readmission, by providing home services to seniors in Henrico Doctors’ Hospital of Richmond, VA, Home Instead saw a 35-percent improvement upon the hospital’s overall CHF readmissions rate (16.9 percent); 59- and 58-percent improvements over those of its parent company (19.9 percent and 19.8 percent, respectively); and a 97-percent improvement upon national readmission estimates for Medicare enrollees with CHF (24.6 percent.)
Bologna uses caregivers from Home Instead Senior Care®. She says Home Instead has been wonderful to her. “I’m home with great care,” she says. “I’m very blessed.” If Bologna needs something delivered, like her special order walker with handbrakes, a seat and a basket, Home Instead makes sure she gets what she needs on time. Caregivers do light cleaning, offer entertainment and companionship and ensure she is following discharge orders. And caregivers are “great cooks,” Bologna says. “They know how to save leftovers.”
Toni Adams is one of Bologna’s caregivers. Bologna says, “She’s the kind of person who makes you feel better and likes it.”
“I love elderly people,” Adams says. If it’s not in your heart, you might as well not do it.”
What’s one of Bologna’s favorite things about her Home Instead caregivers? “They make you laugh,” she says. “And that’s the best medicine. It’s priceless.”
Bologna has not been readmitted for the same injuries and continues to improve.
This post is sponsored by Home Instead Senior Care of Manassas.
Local leaders were invited to come and tour Home Senior Care in Manassas
Jack St. Clair, co-owner Home Instead Senior Care Manassas
My name is Jack St. Clair, and I am the owner of Home Instead Senior Care located in Manassas and also the one located in Herndon.
Today, what we did is what we call a “meet a Home Instead Senior Care Senior” where we invited senators and delegates from the State of Virginia to come and meet not only us, my wife and I and our office staff but also our caregivers and their clients for them to see what exactly home care is.
They’re used to seeing nursing homes and assisted living facilities which are brick and mortar buildings, but they’re not used to seeing a facility like ours where we have an administration office in this location serving more than 220 clients in their own homes.
Jacquline St. Clair — co-owner Home Instead Senior Care Manassas
It’s almost like having guests from out of town come in your home, and so, we took what we already have in our office and just spruced it up a bit and took some time, about a month ago, to invite folks to this event knowing that folks are out of session right now.
So we invited in representatives and the local officials. We gave tours today; we showed people our office.
Jack St. Clair
Surveys show that 93% of seniors want to age and die in their own home. So, we are part of the solution to that, and that is by providing much-needed companionship, help, or personal care services to seniors who do want to remain in their own homes.
We have a wide range of clients. We have clients who maybe just need us for a few hours a week, and then we have clients who are actively dying utilizing hospice services who have us come in 24 hours a day, seven days a week to help them age in their own home and eventually pass away in their own home.
We want to be part of that solution. If their wish is to stay in their own home, we want to be able to meet that wish and to be part of that.
This post is sponsored by Home Instead Senior Care of Manassas.
Sponsored Post Mall walking keeps seniors fit, healthy (and humorous!)
- Home Instead Senior Care of Manassas
- Address: 9817 Godwin Dr, Manassas, VA 20110
- Phone: (703) 530-1360
- Website: http://www.HomeInstead.com/manassas-va
You can see them bright and early, at 8 o’clock most mornings — walking, talking and laughing in Manassas Mall, enjoying the new layout and the mall extension. They are the mall walkers, an informal group of retirees who are into staying active and getting some social time in, too.
This particular group of mall walkers met each other initially by good, old fashioned, in-person introduction, and before long they formed a strong bond. Members have been walking the mall anywhere from five years all the way up to 20 years. They range from ages 65 to 90 years old and tend to walk alongside those who have similar paces.
While they may not have discovered the fountain of youth, these seniors recognize a healthy habit when they see one. According to the Center for Disease Control (CDC), “The loss of strength and stamina attributed to aging is in part caused by reduced physical activity. Inactivity increases with age. By age 75, about one in three men and one in two women engage in no physical activity.” These stats don’t apply to the mall walkers.
The benefits of walking are substantial. A study by University College London suggests that walking for an hour or two daily might lower the risk of stroke in both men and women by as much as one-third. Researchers at the Harvard School of Public Health in Boston say women who walk 30 minutes a day reduce their risk of stroke by 20 percent. If they engage in brisk walking, that benefit increases to 40 percent. And a study at the University of Colorado at Boulder found that post-menopausal women who walk up to two miles a day can lower their blood pressure by about 11 points in 24 weeks.
Walker Ruby Willbanks may or may not know about the stats, but she does know what advice to give. “Never give up,” she says. “Just keep moving.
The Social Side
Charles Willbanks half-jokingly says he started walking because his wife Ruby told him to. But he is evidence of what the CDC reports on seniors staying fit: “Social support from family and friends has been consistently and positively related to regular physical activity.”
“I come to the mall because I know where it is,” jokes Richard Perry, who also belongs to a gym. On a more serious note, he adds, “This is social. I don’t know anyone at the gym.”
Mary Griffith, who says she has seen a lot of changes in the mall over the years, has been a faithful mall walker for two decades. Twice a week she also goes to the Manassas Senior Center to take a class called “Stand Tall and Don’t Fall.” She meets her walking friends at the food court for coffee and conversation after their brisk walks.
Most of the group grew up in the area, but there are people from all over the world and from different backgrounds.
Jacob Mathai is from India. He has been walking the mall for about four years. Sporting an iPhone he uses to track his miles, he says, “We come here for exercise, networking and fun. We’re here for each other. The people who come just feel better about life.”
“Every day is a good day,” says Ruby Willbanks.
Rev. Ralph Benson, Pastor of Brentsville Presbyterian, joins the group. He is former military and a former Pentagon chaplain. When asked what the group talks about, he says frankly, “politics and religion.”
The walkers also go on what they call field trips. On the last Friday of each month, they eat at IHOP in the mall. They visit museums together, like the Air and Space Museum, the Marine Corps museum in Quantico and others. They carpool together. Fridays are “hat days” when everyone wears different hats.
The quote they chose for their particular little group? “Everyone makes us happy — some when they come, some when they leave.”
But, Charles Willbanks adds more seriously, “Everyone is welcome.”