When you turn on your computer, do you ever see a window, telling you it’s time to update? Every software program requires updates at some point, while new features are added and vulnerabilities in the program are fixed.
And for those that run a legal firm, having software on your side for billing purposes can be a huge help. Programs like Amicus, TimeMatters and Sage Timeslips will allow you to accurately track billing for any meetings, research or calls made to your clients far more efficiently than tracking it with pen and paper or your own spreadsheet.
But even excellent programs like these need maintenance and updates in order to continue functioning properly.
“Just like any other software, they usually have integrated update notifications,” said Chris Dittrich, a solution architect for JTC, Inc.
These updates typically include annual upgrades, patches, bug fixes, and new operating system updates.
While you could handle the updates on your own, if you want to eliminate any potential error that could severely impact your ability to rely on the software, then it’s best to allow an IT company, like JTC, Inc., to handle software upgrades to your legal billing software for you.
“We subscribe to the software. When we’re working with a software platform, we have an email that goes to the engineers that will give us updates and tell us when there’s been a service update,” said Dittrich.
Especially with a full caseload, it makes more sense from a time management perspective.
“If you have a company that’s using the software, it’s advisable for them to put their IT company team on as a contact for the software vendor, so the IT company can adequately assist them in making sure those updates get done,” said JTC, Inc. spokeswoman Kristen Maxey.
Additionally, trusting the updates of your legal billing software with a company like JTC, Inc. will ensure that your system is free from any bugs or viruses.
“We want to eliminate any potential vulnerabilities that there are inside of the software,” said Maxey.
Save yourself time and effort and make sure you’re always billing your clients with up-to-date software by utilizing the services of an IT company like JTC, Inc.
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